SHIPPING & DELIVERY
DELIVERY IN NEW ZEALAND
- DB International offers free shipping & returns within New Zealand on all orders for clothing and accessories.
- Shipping charges will apply for home products.
- Your order will be dispatched the same day and you can expect to receive it the next business day if your order is placed before 3pm. The only exception to this is rural deliveries where it may take 2 business days to receive an order.
- Please contact us via the online chat (bottom right of your screen) if you require something urgently.
- We offer a SAME DAY URGENT DELIVERY service in central Auckland (see below)
INTERNATIONAL SHIPPING
- Free shipping is available to Australia with an Economy Delivery service for clothing and accessories (target delivery for this service is 10 working days).
- Express Courier delivery is available for $50 for clothing and accessories (target delivery for this service is 2-6 working days).
- We do not offer free returns outside of New Zealand.
- Shipping charges will apply for home products.
- Your order will be dispatched the same day if ordered before 3pm. Please email us at shop@dbinternational.co.nz for more info on your specific region or connect with us on the live chat.
- International shipping is available to all other countries at the customers expense. This is calculated at checkout.
URGENT - 2 HOUR DELIVERY
- Same day shipping is available within Auckland at an additional cost. $20 for delivery withing 10km of CBD and $40 within 20km.
- Price is subject to your delivery address. Please select at checkout.
- Available for customers within 20k of our boutique locations
- Order and select 2 Hour Delivery at checkout before 2:00pm for delivery within 2 hours that day. If your order is made after the cut off time we will contact you to discuss options.
- Somebody must be at the nominated address to sign and receive the delivery as we cannot leave it unattended. Additional costs may apply for redelivery if nobody can receive the item.
- For any questions or to get an update on your order, please contact us at 0225425381
- 2 Hour Delivery is not available on public holidays